Privacy Policy

At Pollyanna’s Crafts we are committed to protecting your privacy.  We will only use the information we collect about you lawfully (in accordance with the data protection act 1998). 

We collect information about you for two reasons: firstly to process your order, and secondly to provide you with the best possible service. 

We may use your information to update you about offers and new products; via a monthly newsletter. you can inform us at any time if you no longer require newsletters to be sent by emailing us at pollyannas_crafts@yahoo.co.uk

When you place an order, we need to know your name, address, email address and payment details.  This is required for us to process and fulfil your order. 

We do not sell, rent or exchange your personal information with any third party, beyond the essential requirement for credit/debit card validation during purchase. 

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the United Kingdom Data Protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our database, you can check, update or remove your personal details by email to pollyannas_crafts@yahoo.co.uk

We may use technology to track the patterns of behaviour of visitors to our site.  This can include using cookies that would be stored on your browser.  You will need to have cookies enabled in your browser settings to use our website correctly with its full functionality.   The information collected in this way can be used to identify you unless you modify your browser settings.